Define the problem
There are many ways to understand the problematic situation and determine goals. What we have to keep in mind is that for a problem to be solved has to be well defined and known by whom it is proposed to solve it.
There are three principal ways to define and understand one problem.
- PARETO DIAGRAM
- RUN CHART
For each method there is a way of interpretation and reading that we will be detailed in the next sections.
Another important tool is the SWOT analysis.
SWOT Analysis is a useful technique for understanding your Strengths and Weaknesses, and for identifying both the Opportunities open to you and the Threats you face. We will detail this method also in the following sections.