Describe the process

Define the process to unanimously know it and to indicate the problematic areas. We use the Flow chart as our principal tool.


Flow Chart

  • Definition: It is a schematic and sequential description of the steps of a process. To know the process, agree on its steps and sequence, and to detect opportunities for improvement we use the Flow chart.
  • How to do it? There is a symbology that we use to draw the chart. We can also do it by drawing or using  some software as Microsoft Visio.

(Basic) Symbology



  • Starts or finish a process.


  • Show action or activity


  • Question to be answered as yes/no


Example 1) Flowchart for the manufacturing of an axle