ProblemSolving_DescribeTheCurrentProcess

Describe the process

Define the process to unanimously know it and to indicate the problematic areas. We use the Flow chart as our principal tool.

 

Flow Chart

  • Definition: It is a schematic and sequential description of the steps of a process. To know the process, agree on its steps and sequence, and to detect opportunities for improvement we use the Flow chart.
  • How to do it? There is a symbology that we use to draw the chart. We can also do it by drawing or using  some software as Microsoft Visio.

(Basic) Symbology

 

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  • Starts or finish a process.

 

  • Show action or activity

 

  • Question to be answered as yes/no

 

Example 1) Flowchart for the manufacturing of an axle