Describe the process
Define the process to unanimously know it and to indicate the problematic areas. We use the Flow chart as our principal tool.
- Definition: It is a schematic and sequential description of the steps of a process. To know the process, agree on its steps and sequence, and to detect opportunities for improvement we use the Flow chart.
- How to do it? There is a symbology that we use to draw the chart. We can also do it by drawing or using some software as Microsoft Visio.
Starts or finish a process.
- Show action or activity
- Question to be answered as yes/no
Example 1) Flowchart for the manufacturing of an axle