ProblemSolving_5W2H

Tool for the preparation of Action Plans

5W2H is a tool for drawing up action plans which, in its simplicity, objectivity and guidance to action, has been widely used in Project Management, Business Analysis, Business Plan Development, Strategic Planning and other management disciplines. This tool is based on the preparation of a questionnaire of seven questions:

 

  • What?

- What to do?
- Why do?
- What to do?
- What should be done?

  • Who?

- Who do?
- For whom should be done?

  • Where?

- Where is it?
- Where should it be done?
- Where are you sending?
- Where you should send?

  • When?

- When you make?
- When should it be done?
- It is done in time?
- What is the best moment?

  • Why?

- Why do?
- Why this way?

  • How?

- How do you do?
- How should it be done?
- The method is practical?
- Which method should have been used?

  • How much?

- How much does that do?
- Why does it cost this?
- It's the least that could cost?
- How much should it cost?